Privacy Policy

North Texas WallMatch ("WallMatch," "we," "us," or "our") operates a free service that connects homeowners in the Dallas-Fort Worth area with independent, local drywall repair contractors ("partners" or "pros"). This Privacy Policy explains what information we collect when you use our website, how we use it, and who we share it with. By submitting a request through our site, you agree to the practices described here.

Information We Collect

When you fill out our request form, we collect the information you provide directly, which may include:

• Your first and last name
• Phone number and email address
• ZIP code and general service location
• A description of the drywall damage or repair you need
• Photos of the damage, if you choose to upload any
• Your preferred repair date and arrival window

We may also automatically collect limited technical information, such as your browser type, device type, and general usage data, to help us understand how visitors use the site and to keep it secure.

How We Use Your Information

We use the information you provide to:

• Match you with an independent local drywall contractor based on your location and the details of your request
• Share your contact details and request information with the contractor we match you with, so they can reach out to schedule your repair
• Communicate with you about your request, such as confirming submission or following up on a match
• Improve and maintain our website and matching process
• Comply with legal obligations, where applicable

Who We Share Your Information With

We share the information from your request with the specific local contractor we match you with, so they can contact you directly about your repair. We do not sell your personal information to third parties, and we do not share it more broadly than necessary to facilitate your match.

We also rely on third-party service providers to operate our website and process form submissions, including our website hosting and form-processing provider. These providers process data on our behalf and are not permitted to use it for their own marketing purposes.

Data Retention

We retain request information for as long as needed to facilitate your match and for a reasonable period afterward for record-keeping and service-improvement purposes. If you would like us to delete your information, you can contact us using the details below.

Your Choices

You may contact us at any time to ask what information we have about you, to request a correction, or to request that we delete it. We will respond to reasonable requests, though we may need to retain certain information where required by law or where it has already been shared with a matched contractor.

Children's Privacy

Our service is intended for homeowners and is not directed to children. We do not knowingly collect personal information from anyone under the age of 18.

Links to Other Websites

Our site may contain links to the websites of contractors or partners we work with, including pages outside our control. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review the privacy policy of any site you visit as a result of following a link from ours.

Security

We take reasonable measures to protect the information you submit, but no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our site after changes are posted constitutes your acceptance of the updated policy.

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Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: